A 99.9% Server Uptime
We’ve built our cloud hosting system using stable hardware and strongly modified software. Our system administrators have installed a modified version of Security–Enhanced Linux on each of our physical machines to guarantee optimal protection and reliability. We have installed several anti–DDoS units together with highly efficient firewall programs to make sure our network is impenetrable and secure.
All our cloud packages packages feature a 99.9% server uptime guarantee. And no matter which datacenter you opt for, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you want to provide a superior hosting service, you can hardly lean on the default network configuration in a datacenter. We have built our very own custom network in an effort to ensure a superluminal connection speed with the outside world.
And because of this, no matter which data center facilities you pick: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you will take advantage of an assured 99.9% network uptime. And this guarantee is available with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done our best to lower all potential risks with our cloud hosting plans and even though our company provides first–rate tech support, there are occasions when the client simply isn’t pleased with what we have to offer. Or he wants to migrate to a more powerful hosting service, like a virtual private server or a dedicated hosting server.
That is why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t fully happy, you will receive your money back.
24/7 Technical Support
We have cautiously picked each single member of our 24x7 support department to make certain that we can offer you the best possible tech support service you can get. Each one of our support engineers has many years of experience dealing with web hosting accounts behind his back, therefore they know very well what they are doing. What’s more, they’re available 24/7 – you will be able to touch base with them at any time and they’ll respond to you as fast as possible.
Their average support ticket response time is under twenty minutes, whilst with many other hosting suppliers you need to wait around for days. Besides, we offer a 1–hour response time guarantee. Irrespective of what happens, your questions will be replied to in less than an hour.