When your hosting supplier offers live chat support, you'll be able to talk to a representative live and find out helpful info or get an issue resolved in a timely manner. The basic advantage of using chat as an alternative to calling to talk with a live person is that you need only a computer with access to the world wide web, which means that you will not pay any fees in case you are in a different country or state. In addition, it will be a lot quicker to copy and paste information for example domain names, usernames or error messages i.e. details which are sometimes hard to give to the other party on the telephone. The real-time chat is also a much faster approach to contact your web hosting supplier's support team in comparison to using a ticketing system. What's more, in the event that some issue requires more time to be dealt with, you are able to do something different while you wait for guidance on the live chat, so you will not lose time - something that's not possible when you're on the phone.

Live Chat Support in Cloud Hosting

We provide a live chat support service for all cloud packages that we offer and we are able to help you with almost everything live. In case you don't have an account with us yet, we will give you more info about the plans so as to help you to choose the most suitable package. If you are an existing customer, we will be able to help you with any billing or general issue and with various common tech troubles, such as an email address setup in a desktop e-mail client. If you can't call us for some reason or you're in a country where we do not have a local telephone number, the live chat is the best option to contact us. Needless to say, some matters need additional time to examine and test, therefore you'll have to open a support ticket to our technicians, but nonetheless, we can save you time and help you with many issues on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide a live chat service that is accessible to all our potential and present clients. If you're searching for a new hosting account, you are able to chat in real time to one of our agents and obtain more information about our Linux semi-dedicated hosting so as to select the right package for your web sites. In the event that you already have an account with us, we can assist you in a very timely manner with billing, general and first-level technicalissues. Though in some cases you'll need to open a ticket since there are problems that cannot be resolved through a live chat, we will be able to assist you with various basic tasks, for example installing an e-mail account in an email client or forwarding one domain name to another one. As a result, you will get quick assistance and you'll save plenty of time.