In spite of the fact that the web hosting service offered by the different companies is de facto the same, each provider has their own platform with its own tweaks and ways to complete particular operations. In this case, a comprehensive knowledge base would be amazingly helpful both for people with little or no practical experience and for technically experienced users who will ultimately find out how particular operations are carried out, but will lose valuable time in the meantime. The objective of such a knowledge base is to help make the service fast and simple to use, sparing users plenty of time and energy. The outcome is gladder clients, as they can easily find the info they need, and less work for the client service staff representatives, because typically most of the queries and problems that customers have are already outlined in the knowledge base. Provided that the articles themselves are expertly written and cover more topics, you’ll be able to find out more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

All cloud packages that we’re offering come with a detailed knowledge base where you can find all you may ever need to know with regards to your hosting account. Irrespective of whether you intend to create a brand-new MySQL database, to redirect a domain name using an .htaccess configuration file or to set up an e-mail address on your desktop computer or smart phone, you can just read our step-by-step help articles and all the info that you need will be there. When you visit a particular section of your Hepsia hosting Control Panel, you’ll see articles that pertain to the functions that can be accessed through it. In case you would like to see the full article archive and get informed about all the functions that Hepsia is offering, or only to read general information about the hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our best to cover any obstacle that you may chance upon, but if you don’t find what you are seeking, you can always contact us, as our client care team representatives are on duty 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled an extensive knowledge base for all our current and future clients, so if you order a semi-dedicated server plan through us, you will be able to find any info that you’re looking at any moment. We’ve got a host of educational help articles, which will help you understand better what’s happening in your account – "What is PHP?" and "What are file permissions?" are only 2 instances. Our exhaustive guides will help you accomplish anything you wish – extract the contents of an archive, import a MySQL database, forward a domain name, etc. Additionally, we’ve also got troubleshooting instructions, which will allow you to find out what precipitates a given problem and the likely solutions for it. In case you cannot send emails or your domain name returns an HTTP 500 error message, for example, you can browse our knowledge base and resolve the issue momentarily. You can access the articles through each section of the Control Panel, as well as through the all-encompassing Help section.