Q: What does the website migration service include? Will my web site be secure?
A: If your present web hosting provider can no longer fulfill the needs of your web site, or if you undergo continuous downtime, or if you are made to wait for hours for the help desk support staff to reply back to you, it may be a good idea to swap your web hosting provider, i.e. to move all the files for your web sites as well as your databases from your present provider to your future provider. At Kirkland Hosting, we realize that this can often be hard and time–consuming. For this reason, we’ll do all that for you at no cost!Our practiced technical team representatives will migrate your web site content from your present hosting provider to us. Our techs have got extensive experience with web site migration and are able to take care of anything – from an average WordPress weblog or Joomla™–powered site, to a very elaborate, custom–made application.
Q: Just how long will the web site migration process take?
A: There are a lot of variables to keep in mind – the total amount of files, the size of the database, the complexity of the site itself and the present workload of our website migration experts, etc. That being said, we do try to carry out all website migrations within a 48–hour time period. Smaller websites are migrated faster – usually in less than 24 hours.
Q: What info will I have to provide to your Website Migration Department?
A: We will need the login information for your current hosting provider’s Control Panel as well as the site’s name (domain name).
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: What about downtime? Will my web site be unavailable?
A: Your web site will work just like it did before with your old hosting provider. As soon as we are done with the migration, your site will be configured to work on our web hosting platform and we’ll ask you to preview it. If it is working correctly, all you will have to do is modify the NS resource records pertaining to your domain name. Your website will be transferred over to us without any downtime whatsoever.
Q: Will my old web hosting provider need to do anything?
A: Nope. Aside from your login details for the Control Panel, we don’t need anything. We’ll never contact your hosting provider. They won’t know anything about the migration either.
Q: Which hosting providers can you transfer web content from?
A: We support all Linux–powered hosting platforms. Basically, if we can receive access to your Control Panel, we’ll be able to migrate your website.The only platforms that we don’t support are closed–source web site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.